Effective Date: [06th Sep 2024]

Tripuo SRL (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book tours, or engage with our services. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you book a tour, register on our site, or contact us, we may collect personal information such as your name, email address, phone number, and payment details.
  • Non-Personal Information: We collect non-identifiable information, such as browser type, IP address, and browsing history, to help us improve our website and services.
  • Cookies: We use cookies to enhance your experience, such as remembering your preferences and providing a more personalized experience. You can adjust cookie settings in your browser.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing Bookings: To manage and fulfill tour bookings, send confirmations, and provide customer service.
  • Personalization: To tailor our offerings based on your preferences and browsing activity.
  • Communication: To respond to inquiries, send promotional materials (if consented), and provide information related to your bookings.
  • Analytics and Improvements: To monitor usage trends and improve our website and services.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share information with trusted third-party service providers who assist in providing services like payment processing, tour bookings, or customer support.
  • Legal Obligations: We may disclose your information when required by law or to protect our legal rights.

4. Data Security

We take the security of your information seriously. We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate or outdated information.
  • Deletion: You can request that we delete your personal data, subject to legal obligations.
  • Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe link in emails or contacting us directly.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these websites. Please review their privacy policies when visiting them.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected data from minors, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this page periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

  • Email: Privacy@Tripuo.com
  • Phone: +393519003821
  • Address: Via di Gesù e Maria, 23
    00187 Roma RM, ITALY