Effective Date: [06th Sep 2024]

Welcome to Tripuo SRL. By accessing or using our website and services, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully before using our services. If you do not agree to these Terms, you may not use our website or services.

1. General Terms

  • Services Provided: Tripuo SRL offers a range of tour services, including guided tours, audio tours, private tours, day trips, excursions, cooking classes, and unique experiences like golf cart and Fiat 500 tours. All services are subject to availability.
  • Eligibility: You must be at least 18 years old to use our services. By booking a tour, you confirm that you meet this age requirement.
  • Agreement: By booking with Tripuo SRL, you agree to the terms set out on this page and any additional guidelines, rules, or policies we may post.

2. Bookings and Payments

  • Booking Process: You can make reservations for our tours and services via our website, email, or phone. Bookings are only confirmed once you receive a confirmation email from us.
  • Pricing: All prices listed on our website are in [Insert Currency] and are subject to change without prior notice. The final price will be confirmed at the time of booking.
  • Payments: Payment must be made in full at the time of booking unless otherwise stated. We accept [insert accepted payment methods]. Any third-party payment processor fees are the responsibility of the client.

3. Customer Responsibilities

  • Accuracy of Information: You are responsible for providing accurate personal and payment information during the booking process. Tripuo SRL is not liable for issues arising from incorrect information provided by you.
  • Health and Safety: Some tours may involve physical activity. By booking, you confirm that you are in good health and capable of participating. Any health issues must be disclosed before the tour.
  • Punctuality: Please arrive on time for all scheduled tours. If you are late, we cannot guarantee your participation or a refund.

4. Changes to Itineraries

Tripuo SRL reserves the right to modify or cancel tour itineraries due to factors beyond our control, such as weather conditions, strikes, or other unforeseen events. If changes are necessary, we will notify you as soon as possible and offer alternative options.

5. Third-Party Providers

Certain services may be provided by third-party operators (e.g., transportation, entrance tickets). While we work with reputable partners, Tripuo SRL is not responsible for their actions, services, or any damages caused by third-party providers.

6. Intellectual Property

  • Website Content: All content on our website, including but not limited to text, images, logos, and graphics, is the property of Tripuo SRL or our content providers. You may not copy, distribute, or reproduce any content without our prior written consent.
  • Trademarks: All trademarks, service marks, and logos used in connection with our services are owned by Tripuo SRL. Unauthorized use of these marks is strictly prohibited.

7. Liability Disclaimer

  • Limitation of Liability: Tripuo SRL is not responsible for any indirect, incidental, or consequential damages arising from your use of our services, including but not limited to loss of personal property, injury, or illness. Our liability is limited to the amount paid for the service booked.
  • Assumption of Risk: By booking a tour, you acknowledge that certain activities may involve inherent risks (e.g., physical activity, travel in unfamiliar locations), and you voluntarily assume such risks.

8. Dispute Resolution

In the event of a dispute, you agree to attempt to resolve it amicably by contacting us directly. If a resolution cannot be reached, the dispute will be governed by the laws of [Insert Jurisdiction] and subject to the exclusive jurisdiction of the courts in [Insert City/Region].

9. Changes to These Terms

Tripuo SRL reserves the right to update or modify these Terms of Service at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Your continued use of our services after any changes indicates your acceptance of the new terms.

10. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us:

  • Email: Privacy@Tripuo.com
  • Phone: +393519003821
  • Address: Via di Gesù e Maria, 23
    00187 Roma RM, ITALY